p99 Privacy Policy – How We Protect Your Data

1. Overview

This Privacy Policy describes how p99 (accessible at p99.cz) collects, uses, stores, and protects personal information provided by players registered in the Philippines. It applies to all interactions with the p99 platform — whether you are browsing the game lobby, creating an account, making a deposit in PHP, placing a sports bet, or contacting support.

By registering an account on p99, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal data as described here. If you do not agree, you should not create an account or use the p99 platform.

2. Data We Collect

p99 collects personal data that is necessary to provide a functioning, secure, and compliant online gaming service. The categories of data collected are outlined below.

p99 does not collect sensitive personal information beyond what is required for identity verification and legal compliance. We do not collect information about your race, religion, or political views.

3. How We Use Your Data

Personal data collected by p99 is used for specific, legitimate purposes. We do not use your data in ways that are inconsistent with why it was originally collected.

• To create and manage your p99 player account, including OTP-based login verification.
• To process deposits and withdrawals in Philippine Peso through your chosen local payment method.
• To verify your identity through KYC checks before processing your first withdrawal or when required for account security.
• To monitor account activity for signs of fraud, money laundering, or other prohibited conduct as defined in our Terms and Conditions.
• To provide customer support and respond to your enquiries via the support email.
• To send account-related notifications such as deposit confirmations, withdrawal status updates, and security alerts.
• To support responsible gaming by monitoring session patterns and enabling deposit limit or self-exclusion tools.
• To improve platform performance and user experience based on aggregated, anonymised usage data.

4. Sharing Your Data

p99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only in the following limited circumstances:

• Payment processors — Transaction data is shared with the payment service providers (including local e-wallet and banking partners) strictly to process your PHP deposits and withdrawals.
• KYC verification providers — Identity documents may be passed to third-party identity verification services to confirm your eligibility to play.
• Game software providers — Your player ID and session token are passed to game providers to deliver the game experience. These providers do not receive your full identity data.
• Legal and regulatory obligations — p99 may disclose data when required to do so by applicable law, court order, or lawful authority.
• Fraud and security partners — Anonymised or pseudonymised data may be shared with security and anti-fraud services to protect the platform and its players.

All third parties who receive personal data from p99 are required to handle it in a manner consistent with this Privacy Policy and applicable data protection standards. p99 does not permit third parties to use your data for their own unrelated purposes.

5. Cookies and Tracking

p99 uses cookies and similar tracking technologies to keep the platform working correctly, remember your session, and understand how players navigate the site. The types of cookies used are described below.

• Essential cookies — Required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting your ability to use p99.
• Functional cookies — Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics cookies — Collect anonymised data about how pages are used, which games are accessed most, and where players encounter issues. This data is used internally to improve the platform.
• p99 does not use third-party advertising or retargeting cookies. No cross-site tracking data is shared with external advertising networks.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into your account and using the platform. Analytics and functional cookies can be disabled without loss of core functionality.

6. Data Security

p99 takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or loss.

• All data transmitted between your device and p99 is encrypted using SSL (Secure Socket Layer) technology.
• Account login is protected by OTP verification sent to your registered Philippine mobile number.
• KYC documents are stored in a secure, access-controlled environment and are accessible only to authorised verification personnel.
• Financial transaction data is handled through PCI-compliant payment processing channels.
• Internal access to player data is restricted on a need-to-know basis and subject to confidentiality obligations.

While p99 implements robust security measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, p99 will notify affected players promptly and take immediate remedial action.

7. Data Retention

p99 retains personal data only for as long as it is necessary for the purposes outlined in this Privacy Policy or as required by applicable law. The general retention guidelines are as follows:

• Active accounts — Personal and transactional data is retained for the duration of your active account relationship with p99.
• Closed accounts — After account closure, data is retained for a minimum period as required by applicable financial and anti-money laundering regulations.
• KYC documents — Identity verification documents are retained for the legally required period after the account relationship ends.
• Transaction records — PHP deposit, withdrawal, and betting transaction records are retained for audit and legal compliance purposes.

When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

8. Your Rights

As a registered player on p99, you have rights in relation to your personal data. p99 respects these rights and will respond to valid requests within a reasonable timeframe.

• Right to access — You can request a copy of the personal data p99 holds about you.
• Right to correction — If any data held about you is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion — You can request deletion of your personal data, subject to legal retention obligations. Note that deletion requests for accounts with open transactions or pending KYC checks cannot be processed until those matters are resolved.
• Right to withdraw consent — Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before the withdrawal.
• Right to restrict processing — You may request that p99 limit how your data is used in certain circumstances.

To exercise any of these rights, contact the p99 support team at [email protected] from the email address associated with your registered account. Identity verification may be required before the request is actioned.

9. Protection of Minors

p99 is strictly an adult platform for players aged 21 and above. The platform does not knowingly collect personal data from individuals under the age of 21. Age verification is a required part of the registration process, and KYC checks are used to confirm eligibility where necessary.

If p99 becomes aware that personal data has been collected from a person under 21 without appropriate verification, that account will be closed immediately and the associated data will be deleted in accordance with our data retention policy.

10. Policy Updates

p99 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. When material changes are made, registered players will be notified via the contact details on their account or through an in-platform notice at next login.

The date of the most recent review is shown at the top of this page. Continued use of the p99 platform after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you do not agree with any update, you may close your account by contacting support.