p99 Terms and Conditions – Rules for Philippine Players

1. Acceptance of Terms

By accessing the p99 platform at p99.cz, creating a player account, or using any of the services offered — including but not limited to slot games, live casino tables, and sports betting — you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

If you do not agree with any part of these terms, you must not use the p99 platform. Using any part of the site, including browsing the game lobby without a registered account, constitutes acceptance of the general terms applicable to unregistered users.

2. Eligibility

To register and maintain an active account on p99, you must meet all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are located in the Philippines at the time of accessing the platform.
• You are registering as an individual acting on your own behalf, not as an agent or representative of any third party.
• You are not registered on any self-exclusion list applicable to online gaming in the Philippines.
• You have not previously had a p99 account suspended or permanently closed due to a violation of these terms.

p99 reserves the right to request proof of age, identity, and location at any point. Accounts found to have been registered by individuals who do not meet the eligibility criteria will be suspended pending review and may be permanently closed.

3. Account Registration

Each player may hold only one registered account on p99. Duplicate accounts — whether created intentionally or through oversight — are not permitted. If a duplicate account is discovered, p99 reserves the right to close all associated accounts and review any transactions made across them.

When registering, you must provide accurate and complete information, including your legal full name, date of birth, and a valid Philippine mobile number. Your mobile number will be used for OTP verification during login and certain account actions.

• Accounts are protected by SSL encryption. Keep your login credentials private and do not share them with anyone.
• OTP-based verification is required for account login and selected high-value transactions.
• KYC identity verification may be required before processing withdrawals. Documents accepted include a valid Philippine government-issued ID.
• p99 staff will never ask for your full password via any channel. If you receive such a request, report it to support immediately.

You are responsible for all activity that occurs under your account. If you believe your account has been accessed without your authorisation, contact p99 support at [email protected] without delay.

4. Deposits and Withdrawals

All transactions on p99 are processed in Philippine Peso (PHP). There are no currency conversions applied to player deposits or withdrawals. The amount you deposit in PHP is the amount credited to your account balance, and withdrawals are returned in PHP through the same payment channel used for the deposit where possible.

Accepted deposit methods include Philippine online and mobile banking, bank transfers, and local e-wallets including GCash and Maya. The availability of specific payment channels may change; the cashier section of your account will always reflect the currently available options.

• Minimum and maximum deposit amounts apply and are displayed in the cashier at the time of transaction.
• Withdrawals are processed subject to KYC verification being completed on your account.
• Withdrawal processing times vary by payment method; bank transfers may take longer than e-wallet withdrawals.
• Cryptocurrency and credit cards are not accepted as deposit or withdrawal methods on p99.

p99 reserves the right to hold withdrawal requests pending verification in cases where unusual transaction patterns are detected or where KYC documentation has not been completed. Players will be notified if a withdrawal is placed on hold and will be given clear instructions on how to resolve the matter.

5. Betting and Gaming Rules

All games available on p99 — including slot titles, live casino tables, and sports betting markets — are governed by their individual game rules in addition to these Terms and Conditions. Where a conflict exists between a specific game rule and these general terms, the specific game rule applies to that game only.

Slot outcomes and table game results are determined by certified random number generator (RNG) systems. p99 does not manipulate outcomes and does not guarantee any particular result. Sports betting outcomes are determined by the result of the relevant real-world event as verified by p99's data providers.

• Bets placed and confirmed cannot be cancelled or amended after the event or game round has started.
• In the event of a technical failure during a game round, the round will be voided and the wager returned to your account balance.
• p99 covers basketball (PBA and international), football, volleyball, boxing, and esports including Mobile Legends tournaments.
• Any attempt to exploit software bugs, connection errors, or pricing errors constitutes a violation of these terms. Winnings derived from such exploitation will be voided.

6. Bonuses and Promotions

p99 offers bonuses and promotional credits to eligible players from time to time. Each promotion is subject to its own specific terms, which are published alongside the offer in the Promotions section of the platform. General rules that apply to all bonuses are set out below.

• Bonus funds are credited to a separate bonus balance and are subject to wagering requirements before they can be withdrawn as cash.
• Specific wagering requirements, eligible games, minimum odds, and expiry periods are stated in each promotion's individual terms.
• Only one bonus offer may be active at a time unless the specific promotion terms explicitly state otherwise.
• Bonuses may not be transferred between accounts or redeemed for cash without meeting the applicable wagering requirements.
• p99 reserves the right to withdraw a bonus offer, amend its terms, or void bonus winnings if abuse of the promotion system is detected.

Creating multiple accounts to claim welcome bonuses more than once is a serious violation of these terms. All accounts involved will be closed and any bonus-derived winnings will be forfeited.

7. Responsible Gaming

p99 is committed to providing a gaming environment that supports responsible play. The platform is intended for adult entertainment only. Gambling involves financial risk and is never a guaranteed way to make money. p99 does not promote gambling as a source of income or as a solution to financial difficulties.

The following tools are available to all registered players directly within their account settings:

• Deposit limits — Set daily, weekly, or monthly deposit caps to manage spending.
• Session time reminders — Receive notifications when you have been playing for a set duration.
• Self-exclusion — Temporarily or permanently suspend access to your account. Self-exclusion requests are processed promptly and without friction.

If you feel that your gaming habits are becoming difficult to manage, we encourage you to use the self-exclusion tool or contact support. Visit our dedicated Responsible Gaming page for more information and guidance on managing your play.

8. Prohibited Conduct

The following actions are strictly prohibited on p99 and will result in account suspension, permanent closure, and where applicable, reporting to relevant authorities:

• Using fraudulent payment methods or providing false financial information.
• Attempting to launder funds through deposits and withdrawals without genuine gaming activity.
• Creating multiple accounts to exploit welcome bonuses or promotional offers.
• Using automated software, bots, or scripts to interact with any part of the platform.
• Colluding with other players in live casino or poker games to gain an unfair advantage.
• Registering an account on behalf of another person, including a minor.
• Attempting to exploit software bugs, pricing errors, or technical faults for financial gain.

Where prohibited conduct is identified, p99 reserves the right to void all associated bets, forfeit any remaining balance, close all related accounts, and retain any deposits made in connection with the violation pending investigation.

9. Privacy and Data

p99 collects and processes personal data as necessary to operate the platform, process transactions, verify player identity, and comply with applicable legal obligations. The full details of how your data is collected, used, stored, and protected are set out in the Privacy Policy.

• Your personal data is never sold to third-party marketing companies.
• Data shared with payment processors is limited to what is necessary to complete the transaction.
• KYC documents are stored securely and accessed only by authorised verification staff.
• All data transmission between your device and p99 is protected by SSL encryption.

By registering an account, you consent to the collection and use of your personal data in accordance with the Privacy Policy. You may request access to, correction of, or deletion of your personal data by contacting [email protected].

10. Changes to Terms

p99 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered players will be notified via the contact details associated with their account or through an in-platform notification on their next login.

Continued use of the p99 platform after changes have been published constitutes acceptance of the updated terms. If you do not agree with any amendment, you must stop using the platform and may request account closure by contacting support.